.How a Fully-Staffed Maintenance Team
Separates RKG From The Pack
CONTACT:
Joe Mehling – Director of Marketing
419.794.1137
jmehling@rkgcommercial.com
RKG Maintenance’s multi-skilled staff members serve as the linchpin in our preventive and corrective maintenance capability. We select professionals that are knowledgeable, presentable, capable problem solvers with excellent diagnostic skills and good judgement. Our team is deployed with all tools and resources needed to respond to anything that gets thrown at them. They deal with it so that you don’t have to, with efficiency and diligence.
Numbers To Know…
- 24/7 emergency maintenance response team
- RKG routinely responds to after hours calls
- 72% of which are responded to within 2 hours
- 28% resulted in a scheduled appointment during normal business hours
- Over 90% of owner maintenance inquiries are responded to on the same day
- 10% are responded to with 2 business days
- 74% of resident generated work orders are resolved within 2 business days
We have the people you need and the ability to respond whether its an emergency, preventing an emergency or simply to keep your tenants happy and comfortable. And we do it for a wide range of commercial and multi-family property types in a 4.24 million square portfolio of over 100 properties and 51 different owners in Northwest OH and Southeast MI.
