Apartment Management Services
Apartment Management Services the Reichle Klein Way
What We Provide
We have built an operation to deliver in the areas most apartment owners care about the most and for the most demanding clients.
- Robust accounting operations with rigorous controls assuring that you know where your money is, where and how it’s being spent and if your goals are being achieved.
- Financial information delivered timely, accurately and in an easily understood format.
- Responsiveness that makes you and your residents happy and keeps your properties full.
How We Deliver
We start with a thorough discovery process that helps us understand you, your property, your needs, and objectives while allowing both of us to determine if we are a good fit for one another.
Our comprehensive, in-depth onboarding process sets us up to hit the ground running. Our engine is the integration of our seasoned senior managers, in-house accounting and maintenance teams supported by well-honed proprietary systems and processes. These are organized to deliver the reliability, accountability, communication, and responsiveness our clients expect. To this we add the leverage we gain from the scale of our business, the years of experience, deep local market knowledge and extensive relationships with vendors and suppliers.
Numbers to Know
90%
Same Day Response
<0.2%
Errors in 10,000+ Transactions
The Results
- Over 90% of owner inquiries received since October of 2023 were responded to same day. The balance of owner inquiries receives a response within 2 business days.
- 74% of residents requested work orders are resolved within 2 business days.
- Of our last 10,000+ transactions, <0.2% were processed incorrectly; 0.0% (or none) resulted in a loss to an owner.
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